Frequently Asked Questions
Welcome to the MaxGuard FAQ page! We understand that you may have questions about our services, and we’re here to provide you with the answers you need.
In this section, you’ll find a compilation of frequently asked questions that cover various aspects of our offerings. Whether you’re curious about our data protection practices, service features, or account management, we’ve got you covered. Take a look at the questions below, and if you don’t find what you’re looking for, feel free to reach out to our support team. We’re dedicated to ensuring your experience with MaxGuard is as seamless as possible.
MaxGuard is a comprehensive security and fraud prevention solution specifically designed to safeguard online platforms and businesses from a wide range of threats that can compromise their operations and undermine their success. With its advanced tools and technologies, MaxGuard provides robust protection against fraudulent activities, data breaches, unauthorized access attempts, and other malicious actions that can impact the integrity and security of your online presence.
One of the key functionalities of MaxGuard is its ability to block invalid traffic, including non-genuine clicks, on your paid advertising campaigns. By effectively identifying and blocking invalid traffic, such as bots, click farms, and other sources of non-converting traffic, MaxGuard helps marketers optimize their ad spend and ensure that their resources are allocated to genuine and valuable interactions.
The benefits of using MaxGuard’s invalid traffic blocking capabilities are significant. Marketers can enjoy more efficient pay-per-click (PPC) campaigns, where their ad budgets are utilized effectively, resulting in improved return on investment (ROI). Furthermore, by eliminating non-converting traffic, MaxGuard enhances the accuracy of analytics, providing marketers with cleaner and more reliable data to inform their decision-making. Additionally, the reduction of invalid traffic supports more effective retargeting and remarketing efforts, allowing marketers to reach their desired audience more precisely and increase conversion rates.
With MaxGuard, you can have peace of mind knowing that your online campaigns are protected, your advertising spend is optimized, and your analytics provide accurate insights for informed marketing strategies. MaxGuard empowers businesses to focus on genuine interactions, maximize the impact of their online presence, and drive meaningful results in their digital marketing efforts.
MaxGuard combines cutting-edge technologies, artificial intelligence, and extensive data analysis to identify and mitigate potential risks. It leverages machine learning algorithms, behavior analysis, device fingerprinting, IP intelligence, and other techniques to detect and prevent fraud, unauthorized access, and suspicious activities in real-time.
MaxGuard provides a wide range of powerful features, including but not limited to:
- Fraud Detection: It identifies and flags suspicious activities, such as account takeovers, fraudulent transactions, and unauthorized access attempts.
- Device Fingerprinting: MaxGuard captures unique device identifiers and attributes to track and authenticate user devices, helping to prevent fraudulent device switches.
- IP Intelligence: It leverages extensive IP databases and analysis to identify proxy IPs, VPN connections, residential proxy IPs, and “bad IPs” commonly associated with fraudulent behavior.
- Bot Detection: MaxGuard employs sophisticated algorithms to differentiate between genuine user interactions and automated bot activities, reducing the risk of bot-driven attacks.
- Real-time Fraud Scoring: It assigns risk scores to user interactions based on various factors, allowing businesses to make informed decisions and take appropriate actions in real-time.
MaxGuard primarily specializes in security measures and fraud prevention for online platforms. Its core features include device detection, geolocation, proxy detection, bot detection, real-time fraud scoring, blockage of duplicate users and fake account abuse, tracking users switching devices, and identifying suspicious IPs such as VPNs and “bad IPs.” These features aim to protect your platform from fraudulent activities and unauthorized access attempts.
MaxGuard offers a comprehensive set of features designed to enhance the security and integrity of your online platform. Our feature list includes:
- Extensive IP Blocklists: MaxGuard maintains a vast blocklist of over 1.6 billion IPv4 addresses in the main blocklist and over 2.3 billion IPv4 addresses in the paranoid blocklist. We also provide full IPv6 support with a blocklist containing over 19,000 networks.
- CDN Support: We offer full support for Content Delivery Networks (CDNs), including popular CDNs like Cloudflare. Our system can detect and handle traffic routed through CDNs acting as proxies.
- Click Fraud Detection: Our system employs advanced algorithms to detect and mitigate click fraud, identifying fake clicks and protecting your advertising budget from being wasted on fraudulent activities.
- JavaScript Fingerprinting: MaxGuard utilizes JavaScript fingerprinting techniques to uniquely identify devices and detect suspicious behavior, helping to identify and prevent fraudulent activities.
- Multilayer Fingerprinting: Our system employs multilayer fingerprinting, including TCP/IP and SSL/TLS fingerprinting, to gather comprehensive information about incoming traffic, enhancing fraud detection capabilities.
- Proxy Detection: MaxGuard can accurately identify various types of proxies, including VPNs, residential proxies, and mobile proxies. This allows you to filter out potentially malicious or unwanted traffic.
- Manual Filters: Our platform provides manual filtering options based on criteria such as country, operating system, browser, time zone, user agent, and referrer regular expressions. This gives you granular control over the traffic you want to allow or block.
- IP/ASN Blacklists and Whitelists: MaxGuard allows you to create and manage manual IP and Autonomous System (ASN) blacklists and whitelists, enabling you to customize your security rules based on specific IP addresses or ASN.
- Automatic IP Blacklist Population: In review mode, MaxGuard can automatically populate the IP blacklist based on suspicious activity, providing an additional layer of protection.
- A/B Testing and Timer-Based Rotation: Our system supports automatic A/B testing of up to 254 landing pages, allowing you to optimize your campaigns.
- URL Parameter Filtering and Manipulation: MaxGuard offers flexible rules for filtering and manipulating URL parameters, giving you control over how parameters are handled and enabling dynamic adjustments to your campaigns.
- Ad Tracker and Reporting: We provide a full-featured ad tracker with comprehensive tracking metrics, allowing you to monitor the performance of your campaigns. Our system offers detailed per-click reporting and aggregate reporting with a flexible funnel builder to analyze campaign results.
- REST API: MaxGuard offers a REST API that enables you to manage traffic streams, integrate our services into your existing infrastructure, and automate various processes.
MaxGuard is beneficial for any online platform or business that wants to enhance its security and protect its users’ data. It caters to a wide range of industries, including e-commerce, financial services, gaming, social media, and more. Whether you are an online marketplace, a banking institution, or a social networking platform, MaxGuard can help fortify your defenses against fraudsters and ensure a safer user experience.
Yes, MaxGuard offers flexibility and customization options to meet the unique requirements of different businesses. Its modular architecture allows businesses to choose specific features and customize rule sets based on their industry, risk tolerance, and specific security needs.
Integrating MaxGuard into your systems is typically straightforward. Our platform provides comprehensive API documentation and technical support to facilitate seamless integration with your existing infrastructure. Our team will guide you through the integration process to ensure a smooth implementation.
MaxGuard is a powerful security solution designed to mitigate risks, protect against fraud, and enhance the overall security posture of online platforms. Its advanced features and flexible customization options make it an ideal choice for businesses looking to fortify their defenses and safeguard their users’ data.
At MaxGuard, we believe in providing our users with comprehensive resources to help them integrate our services seamlessly into their applications. To assist developers in leveraging the power of MaxGuard’s APIs, we offer extensive API documentation and code examples.
Yes, MaxGuard provides API documentation and code examples to facilitate the integration of our services into your applications. Our API documentation offers detailed explanations of the available endpoints, request/response formats, authentication methods, and usage guidelines. It serves as a comprehensive guide to help you understand and utilize the capabilities of our APIs effectively.
In addition to the documentation, we also provide code examples in PHP. These examples demonstrate how to make API calls, handle responses, and implement various functionalities using MaxGuard’s API in PHP programming language. By providing code examples, we aim to assist developers in quickly grasping the implementation details and accelerating the integration process.
Whether you are a seasoned developer or new to working with APIs, our API documentation and PHP code examples are valuable resources that can enhance your development experience and enable you to leverage the full potential of MaxGuard’s security solutions.
MaxGuard offers a range of ready-to-use tools designed to enhance security and protect against online threats. Currently, MaxGuard provides tools primarily in two popular programming languages:
- PHP: MaxGuard offers a comprehensive suite of tools and libraries that are compatible with PHP-based applications. These tools can be seamlessly integrated into your PHP codebase, allowing you to leverage MaxGuard’s robust features within your existing infrastructure.
- WordPress Plugin: In addition to PHP compatibility, MaxGuard also offers a dedicated WordPress plugin. This plugin is specifically designed to provide easy integration and streamlined functionality for websites built on the WordPress platform. By installing the MaxGuard WordPress plugin, you can quickly enhance the security of your WordPress site without the need for extensive coding.
MaxGuard is committed to providing versatile and user-friendly tools that cater to different development environments. Whether you’re working with PHP or utilizing the WordPress platform, MaxGuard has you covered with effective solutions to protect your online assets.
No, MaxGuard does not directly interface with Google Ads, Facebook Ads, or other ad networks. MaxGuard primarily focuses on providing robust security and fraud prevention solutions rather than integrating with advertising platforms.
MaxGuard offers APIs and plug-ins that allow seamless integration with your website. These integration options enable you to incorporate MaxGuard’s security features directly into your existing systems and workflows. By integrating MaxGuard into your website, you can enhance the security measures in place and protect your platform from fraudulent activities and unauthorized access attempts.
Yes. MaxGuard detects and filters invalid traffic associated with click fraud, automated bots, click farms, headless browsers, suspicious proxies, VPNs, and repeat abusive visitors. This helps protect advertising budgets, improve traffic quality, and keep campaign analytics cleaner. MaxGuard complements the controls provided by advertising platforms; it does not replace your obligation to follow each platform’s policies.
MaxGuard can be used alongside the fraud controls supplied by Google Ads, Facebook Ads, and other advertising platforms. MaxGuard adds website-side traffic filtering, click-fraud detection, device and browser intelligence, configurable routing, and detailed traffic reporting, while the advertising platform continues to manage its own billing and campaign-level protections.
Absolutely! While MaxGuard does not directly interface with ad networks, it can be used concurrently with your ad network campaigns. By integrating MaxGuard into your website, you can ensure a higher level of security and fraud prevention for your platform, which indirectly supports the overall integrity of your ad campaigns.
Yes. MaxGuard provides real-time traffic records and reporting that help you understand visitor quality, detection outcomes, and the rules applied to incoming traffic. These insights complement, rather than replace, conversion, spend, and attribution reporting from your advertising platform or analytics provider.
At MaxGuard, we prioritize the accurate identification and blocking of fraudulent activities while ensuring that genuine customers have a seamless experience. We achieve this through a combination of advanced technologies, industry-leading click fraud blocklists, and customizable settings that put you in control.
To combat click fraud, MaxGuard employs an industry-leading click fraud blocklist that is continuously updated with known sources of fraudulent clicks. This blocklist includes bots, click farms, and other deceptive clickers, ensuring that they are intercepted and prevented from engaging with your campaigns.
Furthermore, our software utilizes sophisticated AI processes to identify and block suspicious clicks. This includes detecting clicks originating from virtual private networks (VPNs) and clicks that fall outside of your specified geo-targeting range. By employing these AI-powered mechanisms, we can differentiate between genuine customer interactions and potentially fraudulent activities, providing you with the assurance that your legitimate customers will not be hindered by our system.
We understand that each industry has its own unique characteristics and user behaviors. That’s why MaxGuard offers industry-specific fraud blocking settings that take into account these nuances. Our system is designed to adapt and tailor its fraud detection algorithms to the specific needs of your industry, ensuring a more accurate and effective protection against fraud.
Moreover, our intuitive dashboard empowers you to have full control over your settings. You have the flexibility to adjust the fraud blocking parameters based on your preferences and requirements. This allows you to strike the right balance between maintaining a high level of fraud prevention and minimizing any potential impact on legitimate customer interactions.
With MaxGuard, you can have confidence in the accuracy and effectiveness of our fraud detection capabilities, while also having the flexibility to fine-tune the settings to align with your unique business needs. We are committed to providing a secure and trustworthy environment for your digital campaigns, enabling you to focus on maximizing your marketing efforts and engaging with genuine customers.
No, MaxGuard does not offer tools or functionalities intended to circumvent ad reviews conducted by ad networks. MaxGuard focuses on providing robust security and fraud prevention solutions rather than facilitating any form of deceptive practices or violations of ad network policies.
While MaxGuard’s primary focus is on security and fraud prevention, it indirectly supports compliance with ad network policies by providing a secure environment for your ad campaigns. By implementing MaxGuard’s comprehensive security measures, you can reduce the risk of fraudulent activities and maintain the integrity of your ad campaigns, aligning with the ad network policies.
MaxGuard’s integration with ad networks should be done in accordance with the policies and guidelines provided by the respective ad networks. It is important to follow the terms and conditions set by the ad networks to ensure a seamless and compliant integration. MaxGuard’s functionalities can enhance the security of your ad campaigns but do not include specific tools to bypass ad network reviews.
By implementing MaxGuard’s security measures, you can create a safer environment for your ad campaigns. The detection of suspicious IPs, proxy IPs, and fraudulent activities helps mitigate the risk of ad fraud and ensures that your ad campaigns reach genuine users. MaxGuard’s comprehensive security features add an extra layer of protection and minimize the potential impact of fraudulent activities on your ad campaigns.
In addition to implementing MaxGuard’s security measures, it is crucial to adhere to the policies and guidelines established by the ad networks themselves. Familiarize yourself with the specific requirements of each ad network, such as ad content guidelines, targeting restrictions, and compliance standards. Staying informed and following best practices recommended by the ad networks will help maintain a compliant and successful ad campaign.
MaxGuard focuses on providing security and fraud prevention solutions for online platforms, but it does not offer tools to circumvent ad reviews conducted by ad networks. By implementing MaxGuard’s security measures and following ad network policies, you can create a safer ad campaign environment and reduce the risk of fraudulent activities. Remember to stay informed about the guidelines provided by the ad networks to ensure compliance and maximize the effectiveness of your ad campaigns.
MaxGuard accepts free-trial requests from qualified businesses. Trial access is reviewed individually and is not automatic. Use the request-access form, provide a company-domain email whenever possible, and describe your website, expected traffic, and current traffic-filtering or fraud-detection setup.
MaxGuard plans are billed monthly, with automatic renewal available. Your renewal terms and next billing date are shown when you order. You can stop a renewal by cancelling before the next billing date; service remains subject to the terms confirmed for your plan.
Campaign and Events plans are billed monthly. Automatic renewal is available, and the applicable renewal, cancellation, unused-event, and carry-over terms are shown before purchase. The public homepage pricing table is the authoritative source for current plan prices and included usage.
Yes. Events plans are billed monthly and provide unlimited campaigns with a defined monthly event allowance. The current Professional Events plan is $599 per month for 150,000 events. The homepage pricing table is the authoritative public source for current allowances and prices; renewal and any carry-over terms are confirmed when you order.
Unfortunately, no. Our chat support service is specifically reserved for active subscribers. Additionally, should you decide to cancel your subscription, your account will be effectively terminated, and any remaining click credits will be forfeited at the conclusion of your current billing cycle.
MaxGuard provides comprehensive documentation on how to use the platform. You can access it through the platform or by contacting our support team.
Yes, your data will be removed after the subscription ends. It is important to download and backup any necessary data before canceling your subscription.
MaxGuard’s platform prevents various types of undesirable traffic, including bots, click farms, spy tools, competitors, and potentially fraudulent visitors.
MaxGuard’s platform responds swiftly to incoming traffic, ensuring real-time filtering and optimization to provide a seamless user experience.
Yes, the platform records hits in real-time, allowing you to monitor and analyze traffic data as it occurs.
Yes, MaxGuard is compatible with both IPv4 and IPv6-type IPs.
At MaxGuard, we leverage reliable and accurate data to perform device detection and geolocation. We utilize paid databases that provide comprehensive information on devices and their associated geolocation data. By analyzing various parameters and attributes, such as IP addresses, user agents, and other device identifiers, we can determine the device type and approximate location. This enables us to enhance security measures, prevent fraud, and deliver personalized user experiences. Our commitment to utilizing trusted data sources ensures the reliability and effectiveness of our device detection and geolocation capabilities.
At MaxGuard, we employ advanced techniques and algorithms to identify proxy IPs, “bad IPs,” and VPN IPs. Our system continuously monitors and analyzes incoming traffic, scrutinizing IP addresses for suspicious patterns and behaviors. By leveraging a comprehensive database of known proxy servers, VPN services, and IP reputation scores, we can effectively flag and identify IPs that are commonly associated with proxy usage, malicious activities, or VPN services.
Our robust detection methods take into account various factors such as IP reputation, IP ownership information, network characteristics, and historical data. Through this multi-layered approach, we can accurately identify proxy IPs, “bad IPs,” and VPN IPs, allowing us to enhance security measures, mitigate potential risks, and protect against fraudulent activities.
Here’s how our system handles these specific challenges:
- Proxy IP Identification: MaxGuard utilizes a combination of IP analysis, machine learning algorithms, and proprietary databases to detect proxy IPs. By examining various data points, such as IP reputation, historical patterns, and behavioral analysis, we can identify IP addresses associated with proxy services.
- Bot Detection: Our platform incorporates powerful bot detection mechanisms. By analyzing user behavior, device information, mouse movements, and other relevant factors, we can differentiate between genuine user interactions and automated bot activities. This allows us to detect and mitigate potential threats posed by malicious bots.
- VPN IP Detection: MaxGuard employs advanced IP intelligence techniques to identify connections originating from VPN (Virtual Private Network) services. Through extensive IP database analysis, behavior profiling, and machine learning models, we can identify IP addresses commonly associated with VPN services and take appropriate actions to ensure the security and integrity of your platform.
- “Bad IP” Identification: MaxGuard maintains comprehensive databases and continuously updates them with information on known “bad IPs” associated with fraudulent activities, hacking attempts, or other malicious behavior. By leveraging this data and combining it with real-time analysis, we can identify and block connections originating from such “bad IPs,” minimizing the risk of unauthorized access and potential threats.
At MaxGuard, our commitment is to deliver reliable and effective IP identification capabilities, ensuring the security and integrity of our clients’ systems and data. Through continuous refinement of our detection algorithms and staying abreast of emerging threats, we keep pace with evolving challenges to provide optimal protection.
By harnessing the power of advanced technologies such as data analysis, machine learning, and leveraging industry-leading databases, MaxGuard excels in identifying and mitigating risks associated with proxy IPs, bot activities, VPN IPs, and “bad IPs.” Our comprehensive approach aims to fortify your platform’s security and bolster trust by creating a safer environment for your users while safeguarding against fraudulent activities.
With MaxGuard, you can rely on our expertise and cutting-edge solutions to address the dynamic landscape of threats, ensuring the utmost protection and peace of mind for your online ecosystem.
Yes, MaxGuard offers robust residential proxy detection as one of its key features within its suite of tools. Residential proxy detection helps identify and flag IP addresses associated with residential proxy services, which are commonly used to hide the true origin of internet traffic. By detecting residential proxies, MaxGuard helps enhance the security and integrity of your platform by identifying potential fraudulent activities and unauthorized access attempts.
At MaxGuard, we take fraud prevention seriously and provide a range of robust anti-fraud tools to help protect our clients’ platforms and sensitive data. Our suite of anti-fraud features includes:
- Bot Detection: Our advanced algorithms and machine learning models analyze user behavior patterns, device characteristics, and other indicators to identify and flag suspicious bot activity. This helps prevent automated bots from accessing your platform and engaging in fraudulent activities.
- Real-Time Fraud Scoring: MaxGuard employs sophisticated fraud scoring mechanisms that evaluate various risk factors associated with user interactions. By assigning real-time fraud scores to user activities, our system can dynamically assess the likelihood of fraudulent behavior, enabling you to take appropriate actions swiftly.
- Block Duplicate Users & Fake Account Abuse: We employ techniques to detect and block duplicate user accounts and combat fake account abuse. By analyzing user attributes, behavior patterns, and historical data, MaxGuard helps identify and prevent fraudulent activities stemming from duplicate or fake accounts.
- Track Users Switching Devices: Our platform tracks and monitors user device information to identify instances where users switch devices frequently or inconsistently. This helps identify potential fraudsters who may attempt to evade detection by rapidly changing devices during their interactions.
- Detect Proxies, VPNs, TOR, & Bots including Residential Proxies: MaxGuard utilizes advanced IP analysis and reputation databases to identify the use of proxies, VPNs, TOR networks, and bots. This enables us to detect and block access from these sources, reducing the risk of fraudulent activities and unauthorized access.
Our comprehensive anti-fraud tools are designed to enhance the security of your platform, protect your users’ accounts and data, and minimize the impact of fraudulent activities. By leveraging cutting-edge technologies and continuous research, we strive to provide effective solutions to combat evolving fraud threats.
MaxGuard’s platform receives regular updates to enhance its performance, security, and feature offerings. The frequency of updates may vary based on the development roadmap.
No. MaxGuard supports both redirection and direct-serve integrations. You can route traffic to different destinations or serve approved content directly, depending on your deployment and rules.
Yes, you can upgrade your package on MaxGuard based on your changing needs. You can explore the available options and choose the package that suits your requirements.
Every active MaxGuard plan includes 24/7 technical support and live support for product setup, configuration, and troubleshooting. Documentation is available for common integration and configuration questions. Support does not include managed advertising, custom website development, or general systems administration unless separately agreed.
MaxGuard evaluates device, browser, network, IP reputation, geolocation, behavior, and automation signals in real time, then blocks or routes traffic according to your rules. It is designed to identify bots, click farms, spy tools, suspicious proxies and VPNs, competitors, fraudulent visitors, website checkers, and automated security scanners, including traffic associated with Google Safe Browsing, VirusTotal, Kaspersky, BrandVerity, GeoEdge, AdSecure, The Media Trust, Confiant, and Ad Lightning.
MaxGuard strives to minimize false positives and negatives in its traffic filtering. Continuous improvements are made to enhance accuracy and ensure that legitimate traffic is not mistakenly blocked.
MaxGuard employs advanced algorithms and techniques to block a comprehensive range of undesirable traffic sources. This approach helps maximize the protection and integrity of your website or application.
MaxGuard does not apply KYC (Know Your Customer) or AML (Anti-Money Laundering) procedures as it is not involved in financial transactions or money transfer activities.
Yes, you have the option to suspend or terminate your subscription. You can contact MaxGuard’s support team to initiate the process.
You can promote a wide range of niches with MaxGuard’s platform, except for illegal activities. In a nutshell, “Prohibited Activities” include promoting hacking, phishing, illegal drugs, and other illegal or unethical actions. Please review MaxGuard’s Terms of Service for more detailed information.
We strictly prohibit the use of our website and services for any illegal activities. This includes, but is not limited to, the following:
– Engaging in criminal activity or promoting criminal behavior
– Participating in activities that promote “tech support” or related campaigns
– Violating the privacy rights of others
– Engaging in defamatory, harassing, or hateful activities
– Promoting violence or engaging in discriminatory practices
– Participating in any activities that harm minors in any manner
– Promoting the use of illegal drugs or controlled substances
– Engaging in activities that involve the distribution or promotion of malware, hacking, or related actions
– Participating in phishing activities
MaxGuard is designed to handle various types of traffic sources, including organic, referral, paid, and social media traffic. It effectively filters and optimizes incoming traffic to ensure only genuine visitors reach your website.
Yes, you can use MaxGuard for affiliate marketing. It provides advanced fraud prevention tools that help protect your affiliate campaigns from bots, fraudulent users, and malicious activity, ensuring accurate tracking and better campaign performance.
Yes, MaxGuard provides protection against click fraud. Its anti-fraud solutions include click fraud detection mechanisms that identify and block fraudulent clicks, helping you reduce wasted ad spend and improve the quality of your traffic.
MaxGuard prioritizes the security and privacy of your data. It employs robust encryption protocols, secure servers, and strict data handling practices to safeguard your information. It also complies with relevant privacy regulations and follows industry best practices to ensure the confidentiality of your data.
MaxGuard offers flexible payment options for subscribing to its services. You can choose from major credit cards, debit cards, and other secure online payment methods to conveniently complete your subscription.
To upgrade or downgrade your subscription plan, you can log in to your MaxGuard account and navigate to the billing or subscription management section. There, you will find options to modify your plan based on your specific requirements.
MaxGuard occasionally offers discounts and promotions to its customers. These can include limited-time offers, special pricing for certain subscription plans, or promotional codes that you can apply during the checkout process. Stay updated with MaxGuard’s website and newsletters to avail of any ongoing discounts or promotions.
Yes, you can use MaxGuard on multiple websites or domains. MaxGuard provides the flexibility to protect and optimize traffic for multiple online properties, allowing you to efficiently manage and secure your online presence.
MaxGuard employs advanced bot detection and filtering techniques to effectively handle bot traffic and click farms. Our algorithms analyze various signals and patterns to differentiate between genuine human visitors and automated bots, blocking the fraudulent traffic and ensuring the integrity of your data and analytics.
Yes, MaxGuard strives to maintain compliance with relevant industry regulations and standards. It adheres to data protection laws, privacy regulations, and advertising guidelines to ensure that our services meet the necessary compliance requirements.
MaxGuard takes proactive measures to prevent account suspension or termination. It provides clear guidelines and policies to its users to ensure compliance with its terms of service. By following these guidelines and engaging in legitimate and ethical practices, you can minimize the risk of account suspension or termination.
MaxGuard’s public plans are billed monthly. Campaign plans provide unlimited traffic with a defined number of simultaneously active campaigns, while Events plans provide unlimited campaigns with a monthly event allowance. Any renewal or minimum-term commitment is presented before you order.
Every active plan includes 24/7 technical support and live support through the channels made available to the customer. The team assists with MaxGuard setup, configuration, integrations, and troubleshooting. Documentation covers common questions, while plan-specific response commitments or escalation channels are confirmed in the applicable order or service agreement.
Yes, you can integrate MaxGuard with other analytics or tracking tools. MaxGuard offers API and integration capabilities that allow you to seamlessly connect it with your preferred analytics or tracking platforms, ensuring a comprehensive view of your traffic and performance data.
Yes, MaxGuard provides reporting and analytics features to help you monitor and analyze your traffic. It offers detailed insights into visitor behavior, traffic quality, and conversion metrics, empowering you to make informed decisions and optimize your campaigns effectively.
Yes, MaxGuard can be used for ad campaigns across different advertising platforms. It is compatible with major advertising networks and platforms, making it versatile for managing and protecting your ad campaigns across multiple channels.
Yes, MaxGuard offers training materials, resources, and best practices to help you optimize your campaign performance. These resources can include guides, tutorials, webinars, and case studies that provide insights and strategies for maximizing the effectiveness of your marketing campaigns.
To stay updated on new features and updates from MaxGuard, you can subscribe to our newsletter or follow our official blog and social media channels. These platforms often provide announcements, product updates, and industry insights to keep you informed about the latest developments in MaxGuard’s offerings.
Every active plan includes 24/7 technical support and live support. Any formal uptime, response-time, escalation, or performance commitment applies only when it is included in the customer’s order or separate service agreement.
No, MaxGuard does not provide web hosting services for customer’s landing pages. Our primary focus is on delivering cutting-edge security solutions to protect your digital assets and mitigate online risks. While we provide robust security tools and services, hosting of landing pages is not within the scope of our offerings.
MaxGuard specializes in device fingerprinting, fraud prevention, IP intelligence, and related security features that help businesses safeguard their online platforms and protect against fraudulent activities. We provide APIs and plugins that seamlessly integrate with your existing infrastructure, enabling you to enhance your security measures without the need for hosting services.
For web hosting needs, we recommend exploring reputable hosting providers who specialize in delivering reliable and scalable hosting solutions. There are various hosting options available in the market that can cater to your specific requirements, including shared hosting, dedicated servers, cloud hosting, and more. We advise considering factors such as performance, security features, scalability, customer support, and pricing when selecting a hosting provider that best suits your needs.
While MaxGuard does not offer web hosting services, we are committed to providing you with the necessary tools and expertise to enhance the security and trustworthiness of your online platform. By integrating our security solutions into your hosting environment, you can fortify your defenses against fraudulent activities and ensure a safer digital experience for your users.
Traffic Filtering, sometimes referred to as Cloaking, is a powerful security mechanism that allows only legitimate visitors to access real website content while blocking or redirecting malicious bots, competitors, and unauthorized entities. By utilizing these techniques, MaxGuard ensures that your website remains protected from potential threats and offers an optimized user experience. Our implementation of Traffic Filtering focuses exclusively on legitimate purposes, such as enhancing security and improving website performance.
Historically, cloaking received a negative reputation due to its misuse in the late 1990s and early 2000s. Some SEO practitioners employed cloaking deceptively to manipulate search engine rankings by showing different content to bots and users. Google responded with its Panda and Penguin algorithm updates in 2011 and 2012, which successfully mitigated the impact of such unethical practices.
However, it’s important to understand that Google’s algorithms do not penalize cloaking in all instances. Legitimate uses, such as tailoring content based on geolocation, user preferences, or dynamic delivery for a better user experience, are fully compliant with search engine guidelines. MaxGuard’s use of cloaking is focused entirely on protecting websites and improving their functionality without engaging in any deceptive practices.
Before labeling MaxGuard as fraudulent, it is essential to note that cloaking, as implemented by MaxGuard, is designed to safeguard websites from unauthorized access. Our platform is committed to ethical practices and firmly opposes any use of cloaking that aims to circumvent platform rules or violate any legal guidelines.
MaxGuard’s Use of Abuse Database Aggregation: MaxGuard integrates data from multiple abuse databases, combining information from community-acquired sources and third-party services. This aggregation of data helps identify and block malicious proxies, VPNs, bots, and other threats, providing an additional layer of security for websites. While MaxGuard aggregates this information to enhance its fraud detection capabilities, users are responsible for making informed decisions based on this data. We do not control the accuracy of external sources and advise users to use these tools in conjunction with other security measures.
User Responsibility and Compliance: Users of MaxGuard are responsible for ensuring their use of the platform complies with all local, national, and international laws. MaxGuard provides tools designed for legitimate and ethical use, but the responsibility for any misuse lies solely with the user. It is the user’s duty to adhere to our Terms of Service, which strictly prohibit using MaxGuard’s services for any deceptive or fraudulent activities.
Global Compliance: MaxGuard is committed to maintaining compliance with international privacy and data protection laws, including GDPR, CCPA, and other global standards. We continuously monitor regulatory changes to ensure that our platform remains secure, compliant, and reliable for website operators worldwide.
Ethical and Responsible Use of Cloaking: While cloaking can be misused in deceptive contexts, MaxGuard implements it as a legitimate and ethical tool to protect websites from unauthorized access, fraud, and cyber threats. Much like everyday tools (e.g., kitchen knives, cars, or hammers), cloaking has a valid and lawful purpose when used correctly. The misuse of this tool rests solely with the user, and MaxGuard cannot be held liable for unethical use.
MaxGuard was designed with the premise that website operators should have the right to block unwanted visitors, including competitors or fraudulent actors. However, users are required to abide by our Terms of Service, which explicitly prohibit any nefarious or deceptive practices. Our platform offers a secure, legitimate way to filter traffic and protect online assets without engaging in manipulative behavior.
With MaxGuard, you are allowed to advertise any content that complies with legal standards and ethical guidelines. This includes products, services, and information that adhere to advertising regulations and do not involve deceptive or malicious practices.
MaxGuard stands out due to its advanced traffic filtering technology, real-time analytics, and user-friendly interface. Our platform offers customizable security settings and seamless integration with various web technologies, providing superior protection and optimization for your online campaigns. We also offer an uptime SLA that our competition does not offer.
Yes, MaxGuard accepts cryptocurrency payments, providing a secure and flexible payment option for our users. We support various major cryptocurrencies, making transactions seamless and convenient.
No, you do not need programming knowledge to use MaxGuard. Our platform is designed with a user-friendly interface, allowing users of all technical levels to set up and manage security features easily.
It depends on the plan type. Campaign plans include unlimited traffic with a defined number of simultaneously active campaigns. Events plans include unlimited campaigns with a defined monthly event allowance. See the homepage pricing table for the current limits.
Yes, MaxGuard supports integration with various tracking tools. This allows you to monitor and analyze your campaign performance effectively, providing comprehensive insights into traffic and user behavior.
Yes, MaxGuard supports direct serve, allowing immediate content delivery without redirection. This feature enhances user experience by reducing load times and potential points of failure.
Yes, MaxGuard fully supports WordPress websites. Our integration process is straightforward, allowing you to quickly secure your WordPress site with our advanced protection features.
Yes, MaxGuard supports JavaScript integration. This enables seamless embedding of our security features into your web applications, providing robust protection with minimal setup.
Yes, MaxGuard detects and filters traffic from proxies and VPN services. This helps prevent unauthorized access and ensures that only legitimate users can interact with your website.
Yes, MaxGuard detects and prevents click fraud by analyzing traffic patterns and using advanced algorithms to identify fraudulent clicks. This helps protect your ad budget and ensures accurate campaign performance metrics.
Yes, MaxGuard supports A/B testing, allowing you to run experiments and optimize your website’s performance by comparing different versions of your content and configurations.
Yes, MaxGuard has a referral program that rewards users for referring new customers. You can earn incentives for each successful referral, helping you benefit from sharing MaxGuard with others.
Yes, although MaxGuard does not use or offer CDN services, MaxGuard fully supports integration with proxy mode CDNs, including Cloudflare, Fastly, KeyCDN, and Amazon CloudFront. Our system is designed to work seamlessly with various CDN vendors, ensuring optimal performance and security for your website.
If you have any additional questions or concerns that are not addressed in the FAQs, you can reach out to MaxGuard’s support team for further assistance. They will be happy to provide you with the necessary information.