Privacy Policy
1. No Refunds
Due to the nature of our business and the sale of non-tangible and irrevocable items, we do not issue refunds for any of our products or services. This includes, but is not limited to, our MaxGuard service. We have implemented one of the most accommodating pricing policies in the market, allowing unused clicks to be carried over to the next period without expiration. As long as you have a sufficient number of clicks, our product remains fully functional. Therefore, it is essential that you understand our no refund policy before making a purchase.
As a responsible client, it is your obligation to familiarize yourself with our refund policy prior to purchasing any service from our website. If you no longer require additional clicks or wish to discontinue your subscription, it is your responsibility to cancel any recurring payment profiles either on our website or through the payment processor’s website before the next renewal date.
2. Exceptions:
3. Collection and Use of Information
3.1 Personal Information: When you register or re-register on our website, we may ask for personal information such as your name, postal address, email address, payment method details, and telephone number. This information allows us to provide and enhance our services, personalize marketing efforts, and communicate with you effectively. We may also supplement the data you provide with publicly available information. Please note that certain transaction-related correspondence cannot be unsubscribed from.
3.2 Site Interactions: We track various interactions on our website, including site activity, payment history, correspondence, and other relevant engagements. This information helps us offer tailored recommendations, personalize the website experience, analyze user behavior, and improve our services. Additionally, we may provide aggregated analyses to partners, advertisers, and third parties. Any non-personal information, such as site habits, comments, or reviews, may be disclosed or used in an anonymous format.
3.3 Public Forums maxguard.io may provide forums where you can post reviews or personal information. It is important to understand that such information becomes publicly accessible and is not subject to this Privacy Policy.
4.Viewing and Updating Your Information
You are responsible for maintaining accurate and up-to-date personal information related to your account. To update your contact details, please submit a support request to support@maxguard.io. If you need to modify your payment method, you can do so through the “Your Account” section of our website.
5.Cookies and Other Technologies
To enhance your browsing experience, our website may utilize cookies, which are small data files sent to your browser and stored on your device’s hard drive. These cookies help us remember your preferences and provide a more personalized experience. While cookies do not personally identify users, they enable recognition of your computer. If your browser settings do not allow cookies, certain features of our site may be unavailable. Additionally, we may employ pixel tags and other technologies to gather data on user interactions and improve our site and services.
6.Disclosure of Personal Information
We respect your privacy and do not sell, rent, or disclose your personal information to third parties without prior notice. However, we may engage trusted companies, agents, or contractors to perform specific services on our behalf, such as webpage personalization, credit card processing, data analysis, and surveys. These entities are bound by our privacy policy and can only use your personal information for the intended purposes. In certain cases, we may offer joint promotions or programs that involve sharing personal information with third parties. Prior notice will be provided in such situations.
Furthermore, we may disclose personal information if required by law, to protect our legal rights, or when there are potential threats to physical safety. If maxguard.io undergoes a merger or acquisition, the personal information we have collected may be transferred to the acquiring entity, provided they continue to adhere to this privacy policy.
7.Security
maxguard.io prioritizes the security of your information and employs reasonable administrative, technical, and managerial measures to prevent unauthorized access. We utilize encryption when you transmit personal information through our registration and sign-up process. While we strive to maintain the security of your data, no system can guarantee absolute protection. Therefore, we cannot be held liable for any unauthorized access or breach of security. By using our website and providing personal information, you agree to receive electronic communications regarding security, privacy, and administrative matters related to your use of maxguard.io.
8.Your Data Protection Rights
We recognize and respect your rights regarding the protection of your personal data. As per the General Data Protection Regulation (GDPR) and similar applicable data protection laws, you have the following rights:
8.1 Right to Access: You have the right to request access to your personal data that we hold. Upon such a request, we will provide you with information regarding the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, and the retention period for the data.
8.2 Right to Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request the rectification of such data. We will promptly correct any inaccuracies and ensure the data’s completeness based on the information you provide.
8.3 Right to Erasure: Under certain circumstances, you have the right to request the erasure of your personal data. This includes situations where the data is no longer necessary for the purposes it was collected for, you withdraw your consent, or the data processing is based on legitimate interests and there are no overriding legitimate grounds for continued processing.
8.4 Right to Object: You have the right to object to the processing of your personal data on grounds relating to your specific situation. We will cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
8.5 Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data in certain circumstances. This means we will limit the processing of your data while evaluating your objection or request for rectification.
8.6 Right to Data Portability: If applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another data controller without hindrance from us.
To exercise any of these rights or if you have any questions regarding the processing of your personal data, please contact us at support@maxguard.io. We will promptly review and respond to your request in accordance with applicable data protection laws.
Please note that while we make every effort to address all your rights and concerns, there may be legal or legitimate reasons that prevent us from fully complying with your request. If this is the case, we will inform you accordingly and provide a clear explanation of the reasons behind it.
9.Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices or your account, please reach out to our Customer Service. For inquiries related to this privacy policy, please contact support@maxguard.io.
We value your privacy and are committed to addressing any concerns or queries promptly.
